Introduction: At FelixSeaTrips Journeys LLC, we have a tendency to place your privacy and therefore the safety of your personal details.

Info we have a tendency to Gather

Straight Offered: Complete Name, Contact range, most popular Cruise Destination (through kind). promoting opt-in preference.

Instantly Gathered: information science address, tool type, application program, OS, referring link, pages visited, time spent, interaction data, approximate place (from IP).

Cookies & Tracking: we have a tendency to use cookies, pixels (e.g., Google Ads), and different following innovations.

Telephone decision datarmation: Info equipped throughout phone calls, as well as ocean liner selections and responses, could also be collected. Calls could also be taped for quality and coaching.

How we have a tendency to Use Your Information

• Call you at intervals 2-3 minutes for cruise inquiries
• Give personalised ocean liner quotes and travel plans
• Send out promotional offers (if opted-in)
• Analyze and enhance our solutions and site
• Abide by lawful responsibilities
• Maximize advertising through Google Advertisements and similar platforms
• Track use patterns and shopper actions

How we have a tendency to Share Your Information

We share knowledge with essential third-party suppliers, including:

• CRM systems for shopper management
• Email advertising systems (if opted-in)
• Analytics devices like Google Analytics
• Cloud hosting solutions
• Call recording and phonephone systems
• Marketing platforms for conversion tracking

Third parties square measure absolute to defend your knowledge. we'd share knowledge if lawfully necessitated or to safeguard our civil liberties.

We don't sell your personal data.

Your Legal rights

• Gain access to, correct, upgrade, or delete your data
• Take out promoting authorization
• Challenge advertising and promoting processing
• Information transportability
• Lodge complaints with authorities
• Contact: privacy@felixseatrips.com

Data Retention

• Lead data: seven years from last communication
• Call recordings: a pair of years for quality control
• Marketing information: till approval taken out or three years inactive
• Analytics: twenty six months (Google Analytics default)

Cookies and following Technologies

We use cookies for:

• Essential Cookies: web site practicality and security
• Analytics Cookies: Usage patterns (Google Analytics)
• Advertising Cookies: personalised ads and tracking
• Performance Cookies: website optimization

Manage cookies through browser settings. Opt-out of advertising cookies at:

• optout.networkadvertising.org
• optout.aboutads.info
• adssettings.google.com

Call Recording and Telephone

Notice: phonephone calls could also be videotaped for prime quality and coaching. By line of work or acceptive phone calls, you consent to recording.

Recordings square measure firmly hold on, on the market simply to authorized employees, and erased when a pair of years.

International data Transfers

Information could be enraptured to countries just like the u. s., with safeguards in position.

Safety Actions

• SSL file secret writing for data transmission
• Safe servers with updates
• Accessibility controls and verification
• Routine safety and security audits
• Staff coaching on data security

Modifications to the current Policy

Updates are knowing via email or web site thirty days beforehand.

Contact for Privacy Questions

Email: privacy@felixseastrips.com
Phone: +1 (866)-652 5057
Address: 57 LESABRE CRES, Brampton, Canada, L6P 3R4